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COVID-19 Measures
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Good news; we are OPEN!!
From 19th May we are delighted to welcome you back to paint pottery with us, hurray!!
We will be open 10am-5.30pm Wednesday-Sunday. Advance booking will be essential due to limited capacity and all bookings will be subject to the 'rule of six' until government guidelines change.
PLEASE NOTE: we are currently taking bookings until 18th July via our online booking site.
If you wish to book after 18th July, please phone us during opening hours or email us anytime.
We will be open 10am-5.30pm Wednesday-Sunday. Advance booking will be essential due to limited capacity and all bookings will be subject to the 'rule of six' until government guidelines change.
PLEASE NOTE: we are currently taking bookings until 18th July via our online booking site.
If you wish to book after 18th July, please phone us during opening hours or email us anytime.
Read on to find out more about the COVID safe measures we have in place. We will continue to review and change our measures in accordance with government guidelines so we can continue to provide an environment to help keep our customers and staff safe.
If you have any queries please do not hesitate to contact us.
Our paint-at-home kits will also still be available, giving you the flexibility to paint whenever you want for however long you want! You can either use our click and collect service, or pop in during opening hours to choose and buy your items.
If you have any queries please do not hesitate to contact us.
Our paint-at-home kits will also still be available, giving you the flexibility to paint whenever you want for however long you want! You can either use our click and collect service, or pop in during opening hours to choose and buy your items.
What’s different?
Mind the Gap!
- We have reduced the number of people allowed to visit at any one time and have 4 tables available for pottery painting.
- You will see some changes to our layout including floor markers to aid social distancing.
- We will also be providing table service to limit the amount of movement of customers and ask that once seated to paint, you stay seated until you have finished and ready to leave. Our staff are available to answer any queries and bring you anything you need.
- Face masks: unless you are exempt, we ask that you wear a face covering at all times unless you are eating or drinking.
Bookings only
- We will be holding pottery painting sessions at allocated time slots and all places must be booked in advance using our online booking system. This enables us to maintain staggered arrival and to some extent departure times; please ensure you arrive on time for your booked session, as we will not be able to allow sessions to overrun.
- Sessions are for either a maximum of 1.5 hours or 2 hours, including time to choose your items. Please check the duration of your session at the time of booking.
- We ask for a minimum spend of £10 per session.
- The government 'rule of six' applies. One session comprises one table which can accomodate a maximum of 6 people. Please be aware that children of any age, including babies, count towards the 'rule of six'.
- Should you require more than 6 seats (for example if 2 households want to meet together and numbers exceed 6) please email/telephone to discuss your booking as we may be able to accommodate your group depending on space and availability.
- Please remember to book seats for everyone who is visiting, even if they decide not to paint (for example if 2 adults bring 1 child and 1 baby the booking must be made for 4 people).
- If you need to cancel (or amend) your booking please contact us ASAP so if necessary we can make the session available for other customers.
Keep it clean!
- For reasons of hygiene and convenience we have gone cashless and encourage contactless payments.
- You will find hand sanitisers available at our entrance, as well as on each individual table and ask that you use these before painting. Our staff will be washing their hands regularly too!
- Be assured we will be cleaning the counter, till, card machine and other touchpoints regularly. There is half an hour between painting sessions to allow time for staff to thoroughly clean and sanitise the area and equipment before the next booking.
- If you would prefer to paint with aprons, please bring your own. In our experience the majority of customers do not need them as the paint is washable.
Food & Drink
Initially our cafe will be open for drinks and treats such as cakes and confectionery.
We hope to extend the cafe menu in due course.
Initially our cafe will be open for drinks and treats such as cakes and confectionery.
We hope to extend the cafe menu in due course.
Collection of pottery
Firing times are a little longer than before and we expect fired pottery will be ready to collect within 7-10 days.
We ask when you pick up pottery or paint-at-home kits to come on your own if possible (and don't forget your face mask!).
Firing times are a little longer than before and we expect fired pottery will be ready to collect within 7-10 days.
We ask when you pick up pottery or paint-at-home kits to come on your own if possible (and don't forget your face mask!).
Babies & Toddlers
- Need help with baby hand/footprints on pottery? As much as possible we would prefer to maintain distance and encourage you to do your baby prints. We are very happy to offer verbal guidance from a safe distance so you can achieve great results. In the instances where you might need extra hands on help from us we will of course help, and ask that you wear a mask while we take the prints. If you are planning to do baby prints we recommend 2 adults visit, if possible, so one person can hold the baby while the other does the prints.
- Plaster outprints are now available; we require you to wear a mask while we take the prints. Plaster outprints are suitable for babies under the age of 12 months.
- If you need a highchair please let us know at the time of booking.
- Please be aware we no longer have our play area or toys for little ones, so we ask you provide appropriate toys to keep them entertained at the table as they can’t be allowed to wander around.
- We are no longer providing painting aprons/bibs so please provide your own.
And finally…
- If you feel unwell, believe you may have Covid-19 symptoms or have been instructed to self isolate, STAY at HOME! Please contact us to cancel your booking ASAP and do not visit to collect/return pottery until it is safe to do so.
- We ask that all children are supervised closely by their accompanying adults to help ensure everybody's safety and well being.
- Don’t forget our paint-at-home kits are also available! So if you can’t make it to one of our bookable sessions, or you prefer to get creative at home (or in the garden!) have a look at our online shop. Alternatively you can pop in during our opening hours to choose your items. Paint-At-Home kits also make a great option for parties and groups wanting to get together and paint.
- Please note the situation is subject to change in accordance with any developments in government guidelines. Also if our staff have to self isolate then we may need to temporarily close, but of course will provide as much notice as possible.
We understand that much of this will be quite different to the Pottery Project experience you are used to and appreciate your patience while we all get used to this new way of working.
Thank you for your support. We look forward to seeing you soon!
Thank you for your support. We look forward to seeing you soon!
